EFFECTIVE COMMUNICATION
Effective communication is the base for success in both personal and professional spheres of life. Our comprehensive training on communication skills is designed to equip you with the tools and techniques necessary to communicate confidently, clearly, and persuasively in any situation.
Aims of the training
• Express ideas and information clearly, concisely, and persuasively;
• Develop skills to navigate challenging conversations;
• Identify and overcome common communication barriers;
• Demonstrate cultural awareness and sensitivity when communicating with individuals from diverse background;
TEAM PLAYERS
It is more and more frequent that all organizations ask their workers to stand out for their soft skills, and among them they mainly look for the worker who is able to work with a team without problems. It is time to strengthen the teamwork skills. Together with gaining teamwork habits we will also focus on time management and its importance for team work.
Aims of the training
• Understanding the importance of teamwork;
• Understanding and knowing the main personal skills to be a perfect team player;
• Understanding the importance of communication within the team;
• Understanding the importance of trust and getting to know each other;
• Understanding the importance of interest and cooperation in all the tasks and functions;
CONFLICT MANAGEMENT
The training is a comprehensive program designed to empower individuals with essential skills and strategies to effectively navigate and resolve conflicts in various settings. Participants will learn proven techniques for identifying the root causes of conflicts, fostering open communication, and facilitating collaborative solutions.
Aims of the training
• Understand and contrast the conflict at all levels (individual, group, organizational);
• Recognize the conflict management process (stop and think; redirect the conflict; investigate; find solutions) and its styles (avoiding, collaborating, compromising, accommodating, competing);
• Select the best conflict resolution skills (empathy, mediation, assertiveness, active listening, facilitation, etc.);
For registration and more information
phone: +359 2 943 40 55;
phone: +359 878 50 30 95;
email: